September 26, 2022 at 3:00 p.m.

By Cass Jacoby. 

Heidi J. Ellsworth meets with Duro-Last and Estimating Edge to talk about their partnership and the value it provides to Duro-Last contractors. 

In Season 4, Episode 50 of the Roofing Road Trips podcast, Heidi J. Ellsworth meets with Jackie Hart of Estimating Edge and Chad Davis of Duro-Last to talk about the collaboration between the two companies. Both family companies are dedicated to taking care of customers with high touch points, which is why them teaming up to supply top quality estimates to Duro-Last contractors is a match made in heaven.  

“This is a team of people who were passionate about one another and passionate about customer success,” says Jackie. “That was one of the things that really resonated between the two companies. The culture, the cultural similarities, the passion, the true desire to help someone succeed and do the very best that they could do. So it’s just a great match for us to work alongside and with Duro-Last and with common customers…It’s very symbiotic” 

Chad agrees that the match between company cultures is part of what makes this partnership so successful. “Our culture is very customer driven. It’s customer service, customer service, customer service is what from the beginning is the principles of what Duro-Last was built on,” he says. “It didn’t take long for us to realize the potential The EDGE offered us internally…It became obvious very quickly that it was a tool that would greatly benefit us.” 

With the help of The EDGE technology, Duro-Last has been able to streamline processes and communications in their estimating division to supply some of the industry’s strongest and most consistent estimates.  

“We work with the contractor, who also works alongside Duro-Last, and Duro-Last now having that knowledge of how The EDGE works can really support those contractors who maybe are looking at The EDGE, beginning to use The EDGE, want to understand what it’s all about,” says Jackie explaining the process. “They can say, hey, in a deep dive way, we use this product. We’ve set up all the Duro-Last assemblies with details, and we have proof that this product is tried and true. It can be streamlined. It’s, like you said, precise, it’s accurate. It speeds up the whole process, and the technical support is bar none.” 

Listen to the podcast to learn more about how these two companies have teamed up to help make their customer’s lives easier and how you can use these systems to streamline your process.  

Learn more about Estimating Edge and about Duro-Last in their RoofersCoffeeShop® Directories or visit estimatingedge.com or www.duro-last.com

About Cass  

Cass works as a reporter/writer for RoofersCoffeeShop, AskARoofer and MetalCoffeeShop. When she isn’t writing about roofs, she is putting her Master degree to work writing about movies and dancing with her plants.    





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